My name is Melissa Ouk. I graduated with a bachelor's degree in marketing and management at University of Massachusetts Lowell. I've always found myself well versed in customer service starting at 19 with my first job at
Nordstrom which is known for luxury retail and top tier customer service. I then continued my hospitable endeavors by entering into the restaurant industry in which I served in very fast paced environments while also providing
exceptional service. Soon after I stepped into the real estate industry and worked with many different types of people.

Throughout my career and different experiences I've realized my biggest strength was always networking therefore I am thankful to work in a field where I can utilize my skill set and help others in finding their home. What I love to do during my free time is working out as I constantly like to challenge myself whether that's taking pilates or boxing classes. I also love to immerse myself in nature by going on hikes.